--- title: Privacy Policy | SSR Group description: Contact SSR Group at +919316677000. Leading real estate firm in chandigarh. --- Follow Us: - - - [Call: +91 86990-08003](tel:+918699008003) - Email: info@ssrg.in [![ SSRG logo](https://ssrg.in/hs-fs/hubfs/New%20SSR%20logo%20(2)-Jan-19-2024-10-02-31-6720-AM.png?width=114&height=114&name=New%20SSR%20logo%20(2)-Jan-19-2024-10-02-31-6720-AM.png " SSRG logo")](https://www.ssrg.in?hsLang=en) - [Home](https://ssrg.in?hsLang=en) - [About Us](https://ssrg.in/about-us?hsLang=en) - [Projects](https://ssrg.in/projects?hsLang=en) - [Gala Residence](https://ssrg.in/gala-residence?hsLang=en) - [Serenity Springs](https://ssrg.in/serenity-springs?hsLang=en) - [Chirag Avenue](https://ssrg.in/chirag-avenue?hsLang=en) - [Urban Haven](https://ssrg.in/urban-haven?hsLang=en) - [Skyline Heights](https://ssrg.in/skyline-heights?hsLang=en) - [North Villas](https://ssrg.in/north-villas?hsLang=en) - [Enterprise Plaza 21](https://ssrg.in/enterprise-plaza-21?hsLang=en) - Social - [WhatsApp](https://wa.me/918283829951) - [Facebook](https://facebook.com/ssrgrp) - [Instagram](https://www.instagram.com/ssrg.in/) - [Blog](https://ssrg.in/blog?hsLang=en) [Contact Us](https://ssrg.in/contact-us?hsLang=en) [![SSRG logo ](https://ssrg.in/hs-fs/hubfs/New%20SSR%20logo%20(2)-Jan-19-2024-10-02-31-6720-AM.png?width=120&height=120&name=New%20SSR%20logo%20(2)-Jan-19-2024-10-02-31-6720-AM.png "SSRG logo ")](https://www.ssrg.in?hsLang=en) close - [Home](https://ssrg.in?hsLang=en) - [About Us](https://ssrg.in/about-us?hsLang=en) - [Projects](https://ssrg.in/projects?hsLang=en) - [Gala Residence](https://ssrg.in/gala-residence?hsLang=en) - [Serenity Springs](https://ssrg.in/serenity-springs?hsLang=en) - [Chirag Avenue](https://ssrg.in/chirag-avenue?hsLang=en) - [Urban Haven](https://ssrg.in/urban-haven?hsLang=en) - [Skyline Heights](https://ssrg.in/skyline-heights?hsLang=en) - [North Villas](https://ssrg.in/north-villas?hsLang=en) - [Enterprise Plaza 21](https://ssrg.in/enterprise-plaza-21?hsLang=en) - Social - [WhatsApp](https://wa.me/918283829951) - [Facebook](https://facebook.com/ssrgrp) - [Instagram](https://www.instagram.com/ssrg.in/) - [Blog](https://ssrg.in/blog?hsLang=en) # Privacy Policy - [Home](https://ssrg.in?hsLang=en) - [Privacy Policy](https://ssrg.in/privacy-policy) # SSR Group — Privacy Policy **Effective Date:** 5 October 2026 **Last Updated:** 5 October 2026 ## Privacy Policy At **SSR Group** ("SSR Group", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, submit an enquiry, interact with our advertisements, contact us, or otherwise use our real-estate services. By submitting your information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information for the purposes described below, subject to applicable law. --- ## About SSR Group **SSR Group** is a real-estate agency providing property-related services including property buying, selling, renting, leasing, property analysis, investment consultation and related real-estate assistance. **Business Address:** 2nd Floor, AMAYRA CITY, SCO 10, Centre, Kharar, Sahibzada Ajit Singh Nagar, Punjab – 140301, India **Email:** [info@ssrg.in](mailto:info@ssrg.in) **Phone:** +91 9316677000 **Website:** ssrg.in ## Information We Collect Depending on how you interact with us, we may collect the following information: #### Information you provide directly This may include: - Full name - Mobile/telephone number - Email address - City or location - Property requirements - Preferred property type - Budget range - Investment preferences - Preferred time for investment or purchase - Details you provide when requesting a callback - Details provided when requesting property information - Information provided when scheduling a site visit - Any other information you voluntarily provide to us We only request information that is reasonably necessary for providing our services and responding to your enquiry. #### Information collected through our website When you visit our website, certain technical information may automatically be collected, including: - IP address - Browser type - Device type - Operating system - Pages visited - Approximate location information - Referral source - Date and time of visits - Website interaction information - Other technical information generated through cookies and similar technologies --- ## Collected Information Through Advertising Platforms SSR Group may advertise through third-party platforms, including **Google Ads and Meta Ads**. When you interact with one of our advertisements, you may submit your information through: - Google-hosted lead forms - Meta lead forms - Our website - Other advertising or enquiry channels The information you provide may be shared with SSR Group so that we can respond to your enquiry and provide information about properties, projects, services and investment opportunities. Google requires advertisers using its lead forms to provide a business privacy-policy link, which is displayed to users at the end of the lead form. --- ## How We Use Your Information We may use the information collected from you for purposes including: - Responding to property enquiries - Calling you regarding your enquiry - Sending property details, brochures, pricing and availability - Sending information about relevant residential or commercial properties - Understanding your property requirements - Arranging property visits or site visits - Providing investment-related information - Following up on enquiries - Communicating through telephone, SMS, email or WhatsApp - Providing customer support - Managing customer and prospective-customer records - Improving our website and services - Measuring advertising and marketing performance - Understanding how visitors use our website - Preventing fraud, spam or misuse - Complying with applicable legal and regulatory requirements We may also use your information to send you information about other properties or services that we believe may be relevant to your stated requirements, subject to applicable law and your ability to opt out of such communications. --- ## Telephone, WhatsApp and Electronic Communications When you provide your mobile number to SSR Group, we may contact you by: - Telephone call - WhatsApp - SMS - Email - Other electronic communication methods We may use these channels to respond to your enquiry, provide property information, arrange appointments or follow up regarding properties and services. You may request that we stop sending marketing or promotional communications at any time. However, we may still contact you where reasonably necessary to respond to an existing enquiry, transaction, appointment or other service-related request. --- ## Sharing of Personal Information We do **not sell your personal information as a standalone product or database**. However, we may share relevant information with trusted parties where reasonably necessary to respond to your enquiry or provide our services. These parties may include: - Property builders and developers - Channel partners - Property consultants - Real-estate sales partners - Service providers assisting us with customer enquiries - CRM and customer-management software providers - Marketing and advertising technology providers - Website and hosting providers - Communication service providers - Professional advisers where necessary - Government authorities or law-enforcement agencies where required by law For example, if you enquire about a property being marketed by a particular builder or developer, we may share your contact information with the relevant builder, developer, channel partner or property consultant so that your enquiry can be handled. We seek to share only information reasonably necessary for the relevant purpose. --- ## CRM and Offline Records SSR Group may maintain prospective-customer and customer information using: - CRM software - Internal databases - Microsoft Excel or similar spreadsheets - Other internal business record systems These records may be used to manage enquiries, track communications, provide customer service and maintain business records. --- ## Cookies and Tracking Technologies Our website may use cookies, pixels, tags, analytics tools and similar technologies. These technologies may help us: - Understand how visitors use our website - Measure website traffic - Improve website performance - Understand advertising effectiveness - Measure conversions - Improve our marketing campaigns - Provide more relevant advertising where permitted We may use services and technologies provided by companies such as **Google and Meta**, including analytics, advertising and conversion-measurement technologies. Third-party providers may process information in accordance with their own privacy policies and terms. You may be able to control cookies through your browser settings and, where applicable, through available cookie or privacy controls. --- ## Google Analytics and Advertising Services We may use Google services such as Google Analytics and Google Ads to understand website usage, measure advertising performance and improve our marketing. These services may collect information such as device information, website interactions and advertising-related information. We do not intentionally include personal information such as your name, phone number or email address in advertising URLs or tracking parameters. Google's advertising policies prohibit advertisers from improperly sharing personally identifiable information through advertising or conversion-tracking systems. [Google Help](https://support.google.com/adspolicy/answer/6020956?hl=en&utm_source=chatgpt.com) --- ## Meta Advertising We may use Meta advertising services, including Facebook and Instagram advertising, to promote our properties and services and measure advertising performance. If you interact with a Meta advertisement or submit a Meta lead form, the information you provide may be made available to SSR Group for the purposes described in this Privacy Policy. Meta may separately process information according to its own privacy policies and terms. --- ## Data Security We take reasonable technical and organisational measures to protect personal information against: - Unauthorised access - Unauthorised disclosure - Loss - Misuse - Alteration - Destruction However, no method of electronic transmission, storage or processing can be guaranteed to be completely secure. You should therefore understand that while we take reasonable precautions to protect your information, we cannot guarantee absolute security. --- ## How Long We Keep Your Information We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records and complying with legal, accounting or regulatory obligations. As a general business practice, prospective-customer enquiry records may be retained for **up to 3 years after the last meaningful interaction**, unless: - You request deletion where applicable; - We need to retain the information for a longer period for a legitimate business purpose; - The information is required for a transaction; - We are required to retain it under applicable law; or - The information is necessary for establishing, exercising or defending legal claims. When information is no longer reasonably required, we may delete, anonymise or securely dispose of it. --- ## Your Privacy Rights Subject to applicable law, you may have rights relating to your personal information, including the ability to: - Request information about the personal data we hold about you - Request correction of inaccurate or incomplete information - Request deletion of personal information where applicable - Withdraw consent where processing is based on consent - Request that certain processing of your information be stopped or restricted where applicable - Opt out of marketing communications - Raise a complaint regarding the handling of your personal information The applicable data-protection framework in India provides for consent and data-principal rights, including mechanisms relating to withdrawal of consent and exercise of rights. [MeitY](https://www.meity.gov.in/static/uploads/2024/02/Digital-Personal-Data-Protection-Act-2023.pdf?utm_source=chatgpt.com) --- ## How to Withdraw Consent or Opt Out You may request that SSR Group stop using your information for marketing communications at any time. You can contact us using: **Email:** [info@ssrg.in](mailto:info@ssrg.in) **Phone:** +91 9316677000 Please include your name and the mobile number or email address associated with your enquiry so that we can identify your records. If you withdraw consent, this will not necessarily affect processing that we are legally required or otherwise permitted to continue, such as maintaining records required by law or handling an existing transaction. --- ## Children's Privacy Our website and services are intended for adults and are not directed toward children. We do not knowingly collect personal information from children for the purpose of providing real-estate services. If you believe that a child has provided personal information to us, please contact us at **[info@ssrg.in](mailto:info@ssrg.in)** so that we can review and take appropriate action. --- ## Third-Party Websites and Services Our website, advertisements or communications may contain links to third-party websites, including property developers, builders, social-media platforms, mapping services or other service providers. SSR Group is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information. --- ## Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect: - Changes in our services - Changes in technology - Changes in how we collect or use information - Changes in applicable laws or regulations - Changes in advertising or analytics services When we update this policy, we will revise the **"Last Updated"** date at the top of this page. We encourage you to periodically review this page for the latest information. --- ## Contact Us If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, withdraw consent, opt out of marketing communications, or have a concern about how your information is handled, please contact us. **SSR Group** **Address:** 2nd Floor, AMAYRA CITY, SCO 10, Centre, Kharar, Sahibzada Ajit Singh Nagar, Punjab – 140301, India **Email:** [info@ssrg.in](mailto:info@ssrg.in) **Phone:** +91 9316677000 [![New SSR logo (2)-Jan-19-2024-10-02-31-6720-AM](https://ssrg.in/hs-fs/hubfs/New%20SSR%20logo%20(2)-Jan-19-2024-10-02-31-6720-AM.png?width=120&height=120&name=New%20SSR%20logo%20(2)-Jan-19-2024-10-02-31-6720-AM.png "New SSR logo (2)-Jan-19-2024-10-02-31-6720-AM")](https://www.ssrg.in?hsLang=en) Turning Dreams into Addresses: Your Key to Real Estate Excellence ### Contact Us - SSR Group SCO 10, 2nd Floor, Amayra City Centre, Kharar-Kurali Highway, Mohali - [+91 86990-08003](tel:+918699008003) - info@ssrg.in - [Privacy Policy](https://ssrg.in/privacy-policy?hsLang=en) ![Footer Shape One](https://ssrg.in/hs-fs/hubfs/raw_assets/public/@marketplace/MagicalMtas/TrendBiz/images/footer/footer-shape-1.png?width=428&height=201&name=footer-shape-1.png) ![Footer Shape Two](https://ssrg.in/hs-fs/hubfs/raw_assets/public/@marketplace/MagicalMtas/TrendBiz/images/footer/footer-shape-2.png?width=443&height=235&name=footer-shape-2.png) SSR Group